FAQ

Questions about SKINDOT

1. QWhat is the capacity of the product?

   A

   Toner 80ml+shot 20ml, essence/ cream 40ml+shot 10ml , which is a system that is released in a ratio of 4:1.
   

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2. Q

   I combined the bottles, but they don't come out well.
   

   A

   If you pump 3~4 times, Base and Shot will come out at the same time.
   

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3. Q

   I think I see sediment in the product.
   

   A

   It's the color of the raw material extracted from natural extracts, not synthetic odors, so there may be some sediment, but you can use it.
   

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4. Q

   Base won't come out well while using it.
   

   A

   Base is a highly concentrated product that contains a lot of active ingredients. Due to its high density, sometimes it won't come out well. It will come out better after tapping the bottom of the container.
   

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5. Q

   Is it ok to use Base and Shot separately?
   

   A

   It is recommended they not be used separately. It is effective when mixed with Base.
   

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6. Q

   Can I return it after purchasing it?

   A

   Returns by simple change of mind are not processed because CELLDNA is customized for individuals.

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